Thursday, July 27, 2017

BizTalk360 don't send e-mail notifications

Recently we configured a BizTalk360 and in our environment, alerts/notification aren’t being sent.

This is our screen:

Under C:\Program Files (x86)\Kovai Ltd\BizTalk360\Service\OutboundEmails\Bad, there are all the emails that haven’t been sent:

In the log C:\Program Files (x86)\Kovai Ltd\BizTalk360\Service\Log\BizTalk360.SendMail.log, is this error:

ERROR - 07/27/2017 02:01:25.651 PM - QueueRunner:OnMessageNotSent. Not able to transmit the email. Filename: C:\Program Files (x86)\Kovai Ltd\BizTalk360\Service\OutboundEmails\Pickup\016c44cc-56f5-44b6-9f71-b3b028386e90.eml. Error : MailBee.SmtpMail.MailBeeSmtpRefusedDataException: BDAT command has been rejected by the server. The server responded: 550 5.7.1 Client does not have permissions to send as this sender.

The sender of those emails is

To correct this go to Settings > Monitoring and Notification > Format Email Template (From Email Address).

Update it with a correct email authorized to be a sender, then restart the BizTalk360 Monitoring Service and that's all.

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