When I try to install de Message Pack 2010 in my computer, I received the error "Setup cannot proceed with the upgrade because an error occurred while creating a backup copy of the message folder"
The problem is that my Windows is a spanish XP Windows and don't have the folder c:\Program Files and the Message Pack MSI tries to backup the old 2009 message into c:\Program Files.
The solution is easy, simply create a c:\Program Files directory and you can install without problems.
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